How will we collect your personal information?
We will collect personal information that you provide to us when you use our website and our services.
Unfortunately, if you choose not to provide information when we ask for it, you may not be able to use our website or the services we offer.
How we will use your personal information
We use the information we collect from and about you to provide the services offered through the website and directly related to that, this includes:
*you shall have the opportunity to unsubscribe from receiving these messages.
Where and how long we store your personal information.
We securely store your data with our third-party leading Cloud service provider in Australia. We will hold your personal information, both while you are a customer and afterwards, but only for so long as we are lawfully allowed to.
How we protect your personal information?
If we have collected personal information about you, we will take reasonable steps to ensure that the information stored in a secure environment protected from unauthorised access, modification, or disclosure.
How you could access and update your personal information?
We respect your right to privacy, view, and update the personal information we hold about you.
Where possible, we aim to provide you with access to your personal information and give you ways to update, except where prohibited by legislation or it affects our business.
In some cases, you may need us to update your information on your behalf. In such instances, we will ask you to verify your identity before we can act on your request.
You can do this by contacting us at one of the addresses described in this policy below.
Deleting your personal information
If you request that your personal information be deleted, we will remove all personally identifiable attributes (name, email address, mobile number) from your records, unless we need to retain that information for legitimate business or legal purposes.
How you can make a privacy complaint?
If you wish to make a complaint, please contact us. Our contact details are at the end of this Policy. We will acknowledge your complaint within 10 working days and will contact you in an attempt to resolve your complaint.
We will never sell or rent your personal information to third parties.
We may disclose your personal information to another party where the Privacy Act 2020 permits. Such as when the disclosure directly relates to the purpose, we collected it for, customer's instructions, to comply with laws or to enforce our rights, prevent fraud, and for safety.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We may set and access Cookies on your computer. "Cookies" are text files placed on your computer for collecting non-personal visitor behaviour information and information about your operating system, domain name, and IP address. The information collected is anonymous and is used for understanding how you use our website to enable us to enhance your online experience.
You can choose to enable or disable Cookies in your web browser. Disabling or deleting Cookies may prevent you from using the full range of services available on the website.
The Privacy Officer, Joy Business Academy, 79 St. Georges Bay Road, Parnell, Auckland, New Zealand